Ushur is an AI-powered Customer Experience Automation™ (CXA) platform purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end.

Ushur’s mission is to transform every customer journey through cutting-edge technology that brings companies closer to their customers.

Ushur was founded in 2014 by Simha Sadasiva and Henry Peter. The company is headquartered in Santa Clara, California, with an office in Bangalore, India.

 

Ushur combines Conversational Automation and Knowledge Work Automation in a no-code, cloud-native SaaS platform to digitally transform every step of the complete enterprise customer experience, from Micro-Engagements™ to entire customer journeys.

 

Ushur has developed a range of intelligent automation capabilities powered by conversational AI, including: Ushur Virtual Customer Assistant; Ushur SmartMail and Ushur Flowbuilder. Ushur’s no-code workflows seamlessly automate each interaction using best-in-class natural-language processing.

 

Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe, including Irish Life, Unum, Aetna, Cigna and Tower Insurance.

 

Ushur is backed by Third Point Ventures, 8VC, Iron Pillar, Aflac Ventures, Pentland Ventures, and others. The company raised $50M in a Series C round on Feb 07, 2023. This brings Ushur's total funding to $92M to date.

 

 

  • Year founded: 2014
  • Funding Info: $92M over 4 Rounds (Latest Funding Type: Series C)
  • Yearly Revenue: NA
  • Employee Size: 51-200
  • Business Valuation: NA
  • City/Town: Santa Clara
  • State: California
  • Country: United States
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