UJET is a cloud-native, mobile-focused customer support software platform helping organizations support customers across all endpoints and channels.
UJET is propelling customer experience into the modern age by empowering support organizations to create intelligent workflows, make data actionable, and create a modern business model where organizations have the tools and technology they need to create an immersive, engaging, and one-of-a-kind experience for their customers.
UJET was founded in 2015 by Anand Janefalkar. The company is headquartered in San Francisco, California.
UJET’s cloud contact center solutions help organizations make support an integral part of their business by meeting customers across all endpoints and channels. UJET voice and IVR provides a modern end-user experience through intelligent routing, call management, multiple language and location support, and more.
UJET is trusted by customer-centric, innovative enterprises including Google, Instacart, Green Dot Corporation, and iZettle, a PayPal service, to automate contact center processes and provide superior experiences that drive higher customer satisfaction.
UJET is backed by Sapphire Ventures, GV, Citi Ventures, Kleiner Perkins, DCM, Resolute Ventures and others. The company raised $55M in Series C round on June 24, 2020. This brings UJET's total funding to $100.6M to date.