Moveworks is an AI, machine learning, enterprise NLU and chatbot platform that resolves IT Service Desk support issues—instantly and automatically.
Moveworks' platform is purpose-built for large enterprises, that that solves one, big, frustrating problem: Resolving employees' IT support issues.
Moveworks was founded in 2016 by Bhavin Shah, Vaibhav Nivargi, Varun Singh, & Jiang Chen. The company is headquartered in Mountain View, California.
The Moveworks AI platform combines advanced machine learning, conversational-AI and Natural Language Understanding (NLU) with deep integrations into enterprise systems to completely automate the resolution of IT support issues.
Moveworks finds precise answers from deep within existing knowledge articles, documents and FAQs. The Moveworks Semantic Search system leverages a rich understanding of enterprise language and context to find the most relevant match for an employee's request.
Moveworks is backed by leading investors including Bain Capital Ventures, Lightspeed Venture Partners, Kleiner Perkins, ICONIQ Capital, Sapphire Ventures and others. The company raised $75M from a "Series B" financing on Nov 14, 2019. This new round brings Moveworks' total funding to $105M to date.
Moveworks was recognized in the Forbes' AI 50: America’s Most Promising Artificial Intelligence Companies in 2019.