Mavenoid is a startup that helps companies scale tech-focused product support via an AI-powered chatbot.
Mavenoid builds human-friendly troubleshooting software that helps people discover what’s wrong and how to fix it.
Mavenoid was founded in 2016 by Shahan Lilja and Gintautas Miliauskas. The company is headquartered Stockholm, Stockholm, Sweden.
Mavenoid applies machine-learning and a chatbot style UI to onboard customers after they have made a purchase and to deliver ongoing automated tech support. Its virtual expert takes care of not only troubleshooting, but all repetitive requests early and fast.
Mavenoid is backed by Mosaic Ventures, Creandum, Point Nine Capital and others. The company raised $8M in a Series A round on Mar 04, 2020. This brings Mavenoid's total funding to $9.9M to date.