Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.
Kipsu allows service leaders to leverage texting and other digital conversation channels to deepen their customer relationships in a way never achieved before.
Kipsu was founded in 2010 by Chris Smith, Geoff Dutton, Doug Ramler, and Joseph Rueter. The company has it's headquarter based in Minneapolis, Minnesota.
Kipsu operates a cloud-based technology platform that enables users to connect with their guests.
Kipsu uses real-time digital communication channels, such as as texting, internet chat and social messaging, customer-focused companies to help users to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way.
Kipsu is an energetic and forward-thinking solution provider that merges software with an acute dedication to high-touch customer service.
Kipsu’s software is tailored for customer service and front-desk teams to manage sending and receiving customer communications, handle request fulfillment seamlessly, engage in internal team communication, view critical consumer analytics, and more.
Kipsu serves leaders in the hospitality, facilities management, healthcare, shopping, and transit segments and pioneered what has become a standalone category in the software industry—Real Time Engagement or "RTE."