Journera is a travel technology company developing the first Experience Management Platform for the travel industry.
Journara provides a secure, real-time data exchange for creating more seamless travel journeys.
Journara was co-founded in 2016 by BCG and Jeffrey G. Katz. The company is headquartered in Chicago, Illinois.
Journera, through its platform, creates a complete view of the traveler's journey in real-time, enabling travel-related companies to create better travel experiences that drive increased loyalty and direct engagement with customers.
The Journera platform brings together data from throughout the travel journey to open up new possibilities for travelers – from automatically rebooking your rental car reservation when your flight is cancelled, to having your hotel room ready early when you arrive at your destination in the morning, to delivering your bags straight to your hotel room so you don't have to wait at the carousel.
Journera is positioned to help travel brands accelerate their road to recovery by helping them smartly deploy marketing dollars and customer service resources against the needs of their most likely - and most valuable – customers. The platform also allows them to more smartly plan flight capacity, hotel re-openings and other strategic initiatives based on a dynamic, data-driven view across the entire industry.
Journara is backed by Andreessen Horowitz, B Capital, Pritzker Group Venture Capital, The Boston Consulting Group and others. The company raised $11.6M in Series B round on June 10, 2020. This brings Journera's total funding to $20.6M to date.