IngageApp (a.k.a. Xiaoshouyi), owned by Beijing Renke Interactive Network Technology Co., Ltd., is a new-generation SaaS customer relationship management (CRM) software provider that develops customer relationship management systems, sales management software, and other software products.
IngageApp provides a next-generation CRM solution by leveraging mobile social platform and big data technologies. With its SaaS and PaaS framework, the solution empowers users to engage, sell and provide services to their customers through a seamlessly integrated end-to-end process from marketing automation, sales automation, partner relationship management, to customer and field services.
IngageApp was founded in 2011 by Shi Yanze. The company is based in Beijing, Beijing, China, with offices across China and an R&D center in the Silicon Valley.
IngageApp CRM supports complete business process automation from Marketing, Sales to Service. In addition to process automation, it also leverage social, mobile and IoT technologies to help companies directly connect with external product distributors, service partners, IoT enabled devices and ultimately end consumers, enabling businesses to operate in a customer-centric model.
IngageApp’s PaaS + SaaS, a unified cloud solution, provides users with personalized configuration and highly efficient development capabilities in addition to supporting the standard scenarios. As a result, it helps companies quickly digitizing all customer-facing functional departments with much less IT investment.
IngageApp has more than 4,000 companies in over 20 industries, who uses IngageApp to grow their business. Some of its paying customers such as Foxconn, General Motors, Industrial and Commercial Bank of China.
IngageApp is backed by Sequoia Capital, Matrix Partners, Tencent Ventures, & ZhenFund. The company raised $120M in its latest funding of a "Series E" round on Sep 5, 2019. This brings IngageApp's total funding to $191.5M to-date.
IngageApp became the first Chinese CRM vendor to be named in Gartner Magic Quadrant for Sales Force Automation (SFA), in 2017.