Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security.
Infobip provides technology in omnichannels marketing, allowing companies to communicate with customers through text messages or third-party apps such as WhatsApp.
Infobip was founded in 2006 in Croatia, by Silvio Kutic, Izabel Jelenic. The company's headquarters are in London, Zagreb and Vodnjan, with offices in metropolises like New York, Sao Paulo, Mexico City, Tokyo, Buenos Aires, Istanbul, Kuala Lumpur, Bangkok, Vancouver, Dubai, Belgrade, Moscow and Mumbai.
Infobip helps its clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience – all in a fast, secure and reliable way.
Infobip operates a full-stack Communications Platform as a Service (CPaaS) with private cloud infrastructure and zero-hop connectivity to telecoms globally. Services include A2P SMS messaging, A2P voice, A2P RCS, app notifications, email, chat apps messaging and carrier billing.
Infobip serves both mobile network operators and enterprises, notably banks, social networks and corporations, as well as non-profit organisations and public institutions. It counts global firms Uber, Costco and Unilever as customers, with the ability to reach seven billion mobile devices in more than 190 countries through its network.
Infobip has raised $200M in Series A round from private equity firm One Equity Partners on Jul 30, 2020. The financing round values the company at over $1B, making it the first Croatian unicorn company.
Infobip was recently (2020) voted best A2P SMS provider for the fourth year running by mobile operators and enterprises in ROCCO's annual Messaging Vendor Benchmarking Report.