Ecom Express is a leading end-to-end technology enabled logistics solutions provider to the Indian e-commerce industry.
Ecom Express has established its presence in the industry due to a differentiated business model which is built on delivery service capability, scalability, customization and sustainability.
Ecom Express was incorporated in 2012 by T. A. Krishnan, Manju Dhawan, K. Satyanarayana and Late. Sanjeev Saxena. The company is headquartered in Gurgaon, with presence in all 29 states of the country and operates in over 2650+ towns across 27,000+ PIN-codes in India.
Ecom Express uses cutting-edge technology and automated solutions to enable first-mile pickup, processing, network optimization and last mile delivery. The company’s products include Ecom Express Services (EXS), Ecom Fulfilment Services (EFS) and Ecom Digital Services (EDS).
Ecom Express also leverages artificial intelligence and machine learning to forecast order volumes, for decoding unorganized addresses, delivery scheduling based on past deliveries, etc. to stay ahead of the curve.
Ecom Express has over 3000 delivery centers strategically located. The company doubled its parcel processing capacity to 6-million per day. Ecom marked its maiden venture outside the country in early 2021 with its investment in Paperfly, Bangladesh’s largest third-party e-commerce logistics (3PL) firm.
Ecom is backed by Warburg Pincus, Partners Group, British development financial institution (DFI), CDC Group, Companions Group, and others. The company raised $39M in new round on Oct 07, 2022. This brings Ecom Express' total funding to $524.4M to date. Ecom Express was valued at around $500M from a Series D in Dec 2020