DispatchTrack is a provider of SaaS-based last-mile logistics solutions that engineers software and provide support to make technology better for shippers, drivers, owner-operators, retailers and customers across the world.
DispatchTrack provides a comprehensive platform that allows businesses across a wide range of industries (retailers, wholesalers, grocers, restaurants, food and beverage distributors, field service businesses, third-party logistics (3PL) companies and others) to provide the last-mile delivery experiences consumers expect, especially in the era of Amazon.
DispatchTrack was founded in 2010 by Satish Natarajan and Shailu Satish. The company is headquartered in San Jose, California, with offices in Charlotte, North Carolina; Hyderabad and Mysore, India.
DispatchTrack has been creating systems to simplify operations and reduce costs in the scheduling, routing, and tracking of furniture and large items.
DispatchTrack includes features for managing routing and planning (including telematics and compliance), customer communication (including reservation systems for delivery slots), driver communication (via a mobile app), billing, social reviews and omnichannel order tracking.
DispatchTrack today counts as customers both retail and wholesale companies across a number of verticals, such as furniture and appliance businesses, food distributors, healthcare companies, consumer retailers and building suppliers, as well as field service businesses and third-party logistics (3PL) providers that use DispatchTrack to power their services.
DispatchTrack has raised $144M in a growth round of funding on May 12, 2020. The financing was led by Spectrum Equity.