Dialpad is an AI-powered cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime.
Dialpad brings simplicity to the professional phone experience and some of the world’s most innovative companies use our platform.
Dialpad was founded in 2011 by Craig Walker, Brian Peterson, and John Rector. The company is headquartered in San Francisco, California, with multiple offices in USA, Europe and Asia.
Dialpad was the first business communications and contact center provider to bring native, real-time transcription, automated note-taking, live sentiment and voice analytics to market, and with the rising demand for remote collaboration, the company has grown as a leader in the space.
Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. A flexible, mobile business communications platform, Dialpad covers your phone system, conferencing and call center needs.
Dialpad combines best-in-class telephony with HD audio and video, leveraging native AI for real-time call coaching and voice analytics. Today, more than 70,000 of the world's most innovative businesses use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to be more productive. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero.
Dialpad is backed by Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Ventures, Section 32, Softbank, OMERS and others. The company raised $100M in Series E round on Oct 06, 2020. This brings Dialpad's total funding to $220M to date. The latest round values the company at $1.2B post-money. Dialpad has also acquired Highfive Technologies.