Decibel is leader in digital experience intelligence. The company provides real-time intelligence that enables businesses to measure and improve online customer experiences -- at scale.
Decibel is on a mission to make customer experience a science.
Decibel was founded in 2014. The company is based in London, United Kingdom, with offices in Boston, MA; Denver, CO; Madrid and Berlin.
Decibel's Digital Experience Intelligence platform captures unique experience data, enriched by machine learning, to reveal digital body language, understand user state of mind and pinpoint problem areas on your website, web applications and native apps, by pioneering the world's first technology designed specifically to quantify experiences.
Decibel recieved recognition of their work from the highest levels of the tech sector, including the Adobe Marketing Cloud innovation award, and is testament to the increasing importance of our technology in the wider digital market.
Decibel, built on a flexible, fast, open API, makes it easy to integrate and export smart experience data to enrich your entire stack or model in-house. The world's largest companies including Adidas, British Airways, and Fidelity use Decibel to discover opportunities to transform digital experience, drive brand loyalty and grow their businesses.
Decibel is backed by Draper Esprit, Eight Road Ventures, John Simon from Ventureforgood and others. The company raised $17M from a Series B financing on Nov 21, 2019. This new round brings Decibel's total funding to $26M to date.