ConverseNow is an artificial intelligence and voice tech startup that automates and personalizes restaurants orders on their high volume voice channels such as phone calls, drive-thru stations, self-service kiosks and voice assisted chat on mobile.
ConverseNow uses artificial intelligence to help restaurants automate and personalize customer interaction.
ConverseNow was founded in 2018 by Vinay Shukla and Rahul Aggarwal. The company is headquartered in Austin, Texas, with an office in Gainesville, Florida.
ConverseNow offers quick-service restaurants (QSRs) a voice AI platform to automate the contactless interactions that are very in-demand during the current COVID-19 health crisis.
The ConverseNow platform lets restaurants create a customized voice assistant to interact with customers, handling orders, delivery, drive-thru, and related elements of getting food without needing a human.
The AI aims to make the process faster and easier on both ends without requiring a person to take the order or even a touchscreen, just someone on the phone talking to a virtual server.
ConverseNow has raised $3.25M in a Seed round of funding on May 13, 2020. Backers included 2048 Ventures and LiveOak Venture Partners.