Cogito is a real-time emotional intelligence software elevates every interaction with live behavioral guidance. It enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence and machine learning.
Cogito provides human aware technology to help professionals elevate their performance.
Cogito was founded in 2007 is is headquartered in Boston, MA. The company is helping the world's most successful enterprises improve sales results, deliver amazing customer experiences, and enhance quality of care.
Cogito’s contact center AI instantly analyzes hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience.
Cogito is backed by OpenView Ventures, Romulus Capital and Salesforce Ventures.
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