Chattermill is a customer experience analytics company that applies cutting edge deep learning to help organizations make sense of their customer experience.
Chattermill uses cutting edge artificial intelligence to analyse customer feedback across customer touchpoints for organisations to harness customer insights at scale, boost customer loyalty and brand advocacy.
Chattermill was founded in 2015 by Mikhail Dubov and Dmitry Isupov. The company is headquartered in London, United Kingdom.
Chattermill combines machine learning with a deep understanding of a company and their customers, seamlessly integrating with any system used to collect feedback. The company then deliver precise, actionable insights enabling our partners to have a complete, objective understanding of their customers every day.
Chattermill integrates with lots of third-party software, aggregating various feedback such as surveys, reviews, support tickets and social media. Chattermill’s platform has been used by a number of high-growth companies, such as HelloFresh, Uber, Deliveroo and Zappos.
Chattermill is backed by DN Capital, Ventech, btov Partners, Silicon Valley Bank, Entrepreneur First and others. The company raised $8M in a Series A round on Feb 24, 2020. This brings Chattermill's total funding to $13.3M to date.