BirdEye is the leading customer experience and business reputation platform that allows businesses to turn their customers into a powerful marketing engine using insights from customer feedback across review sites, social channels, and surveys.
BirdEye is a comprehensive platform that turns feedback into insights, insights into action, and customer happiness into revenue.
BirdEye was founded in 2012 by alumni from Yahoo, Google, Amazon and Cisco. The company is headquartered in Silicon Valley, with branches in Dallas, TX and Denver, CO.
BirdEye’s all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings, webchat, business insights, and competitive benchmarking.
BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, gather customer feedback, improve operations and increase revenue.
BirdEye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.
BirdEye was ranked #60 in the “100 Best Software Companies” in the world by G2 Crowd in 2019.