Assembled is a CRM software that provides the tools for modern organizations to scale great customer support.
Assembled helps modern organizations scale great customer support.
Assembled was founded in 2018 by Brian Sze, Ryan Wang and John Wang. The company is headquartered in San Francisco, California.
Assembled is rethinking outdated call center software and providing operational expertise to organizations who want great customer support.
Assembled tackles three core challenges: forecasting, scheduling, and unified metrics, capturing what the best support teams previously had to build for themselves with a mix of spreadsheets and internal tools.
Assembled provides an intuitive team calendar that works across time zones and/or multiple specializations. Currently Assembled integrates with Salesforce, Kustomer and Zendesk, so that it can source data from these to provide more insights to users.
Assembled has raised $3.1M in a Seed round on Mar 11, 2020. The investment was led by Stripe, with participation also from Basis Set Ventures, Signalfire and several angel investors (who are also mostly former Stripe employees).