Aircall is an advanced call center software, complete business phone and contact center 100% natively integrated in any CRM.
Aircall is building a software-as-a-service company around phone calls. You could use it to operate a call center and handle support requests or to improve the workflow of your sales team, for instance.
Aircall was founded in Jun 1, 2014 by Olivier Pailhes and Jonathan Anguelov. The company is based in Paris, Ile-de-France, France, with offices in New York, Sydney and Madrid.
Aircall, by seamlessly integrating with the most popular CRM and Helpdesk tools, help sales and support teams communicate clearly and efficiently. Admins can instantly add numbers from 100+ countries, scale their teams according to seasonality, and gain deep insights through real time analytics.
Aircall has launched integrations with Chorus.ai and Gong for demanding customers operating call center. With those integrations, you can get transcriptions and analyze the sentiment of the conversation. The platform is trusted by over 3000 companies worldwide.
Aircall is backed by Balderton Capital, Goldman Sachs Asset Management, eFounders, Draper Esprit, DTCP, Adam Street, and others. The company raised $120M in Series D round on Jun 23, 2021. This brings Aircall's total funding to $225.6M to date. The new round valued the company at more than $1B post-money.