WATI is a provider of a comprehensive WhatsApp customer engagement tool for small businesses.

WATI's vision is to help businesses meet their customers where they are – on these messaging platforms – so they are always accessible, personalized, and can engage in real-time.

WATI was founded in 2019 by Ken Yueng and Bianca Ho. The company is headquartered in Hong Kong.


WATI helps companies have personalized conversations with customers at scale with an easy-to-use customer engagement software that’s built on WhatsApp Business API.


WATI’s one-click integrations with tools like Shopify, reduces abandoned cart rate and helps increase revenues. Marketers also rely heavily on sending targeted notifications to drive sales.


WATI.io has over 3,000 customers across 54 countries including India, Indonesia and Brazil. Some of its clients include Dukaan, Oppo, VU TV, Gojek, Grab, Aerostreet.


WATI is backed by Sequoia Capital India, Surge, Base Partners, Gokul Rajaram, and others. The company raised $8.3M in Series A round on Dec 08, 2021. This brings WATI's total funding to $10M to date.



  • Year founded: 2019
  • Funding Info: $10M over 2 Rounds (Latest Funding Type: Series A)
  • Yearly Revenue: NA
  • Employee Size: 11-50
  • Business Valuation: NA
  • City/Town: Hong Kong
  • State: HK
  • Country: Hong Kong
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