UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why.

UserTesting enables every organization to deliver the best customer experience powered by human insight.

UserTesting was founded in 2007 by Darrell Benatar and Dave Garr. The company is headquartered in San Francisco, California, with offices in Sunnyvale, California and Chamblee, Georgia.

UserTesting's vision is to make it easier for all companies to see, hear, and talk to their customers.

UserTesting’s on-demand Human Insight Platform, allow companies across industries to make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives, designers and UX researchers confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue.


UserTesting has more than 1,500 subscription customers, including more than half of the world’s top brands, and has delivered human insights to over 35,000 companies to-date.


UserTesting is backed by Insight Partners, Accel, OpenView, Greenspring and others. The company raised $100M in a Series D round on Mar 19, 2020. This brings UserTesting's total funding to $148.5M to date. The company has also acquired Truthlab Technologies, UserTesting Business Panel and Teston to date.



  • Year founded: 2007
  • Funding Info: $148.5M over 3 Rounds (Latest Funding Type: Series D)
  • Yearly Revenue: $100M-$200M (2019)
  • Employee Size: 501-1000
  • Business Valuation: NA
  • City/Town: San Francisco
  • State: California
  • Country: United States
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