Salesforce is a global cloud computing company that develops CRM solutions and provides business software on a subscription basis.
Salesforce is the primary enterprise offering within the Salesforce platform. It provides companies with an interface for case management and task management, and a system for automatically routing and escalating important events. The Salesforce customer portal provides customers the ability to track their own cases, includes a social networking plug-in that enables the user to join the conversation about their company on social networking websites, provides analytical tools and other services including email alert, Google search, and access to customers' entitlement and contracts.
Salesforce was founded in 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez. The company is headquartered in The Landmark San Francisco, California. It has offices worldwide in 48 other locations.
Salesforce.com's customer relationship management (CRM) service is broken down into several broad categories: Commerce Cloud, Sales Cloud, Service Cloud, Data Cloud (including Jigsaw), Marketing Cloud, Community Cloud (including Chatter), Analytics Cloud, App Cloud, and IoT with over 100,000 customers.
Salesforce has made over 50 acquisitions to date. Some of their acquisitions are as follows-
MuleSoft (March 2018) - now known as Integration Cloud for $6.5B
ExactTarget (announced June 4, 2013) – now Marketing Cloud for US$2.5B
Quip (August 2016) for US$750M,
Buddy Media (May 2012) for US$689M
and RelateIQ (July 10, 2014) for US$390M – now known as SalesforceIQ
Salesforce was ranked first in Fortune's "100 Best Companies to Work For" in 2018. It was ranked 6th on the 2017 LinkedIn Top Companies list.
Salesforce was ranked #285 on the 2017 Fortune 500 list.