PagerDuty is a cloud computing company that produces a SaaS incident response platform for IT departments. It is the leading digital operations management platform for businesses.
PagerDuty’s platform for real-time operations empowers teams when seconds count, by helping organizations transform signals into opportunities to deliver excellent customer experiences, increase productivity, and accelerate innovation.
PagerDuty was founded 2009 in Toronto, Ontario, by University of Waterloo graduates Alex Solomon, Andrew Miklas, and Baskar Puvanathasan. The company was incubated at the Y Combinator. PagerDuty is headquartered in San Francisco with operations in Toronto, Ontario, the United Kingdom, and Australia.
PagerDuty’s platform is designed to alert clients to disruptions and outages through machine learning and automation. The software operates as a standalone service or can be integrated into existing IT systems.
PagerDuty’s SaaS-based solution empowers over 10,000 small, mid-size and enterprise global customers such as IBM, Airbnb, Slack, Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience.
PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment.
PagerDuty is backed by leading investors including Accel, Andreessen Horowitz, Bessemer Venture Partners, T. Rowe Price Associates, Wellington Management and others. The company has acquired Event Enrichment HQ in Nov 03, 2015.
PagerDuty was valued at a $1.3B in it's latest "Series D" funding of a $90M in Sep 6, 2018. The company went public on 11 April 2019, it raised $218M in its U.S. initial public offering. The IPO values the company at $1.77 billion, based on the number of shares outstanding after the offering, as detailed in regulatory filings.
PagerDuty was recently included in the 2017 Deloitte Technology Fast 500, Inc. 500 and Forbes Cloud 100 lists.