Front is a communication hub for building strong customer relationships on digital channels.

Front puts customer conversations at the center of a team’s attention and surrounds them with collaboration capabilities and contextual data from multiple systems.

Front was founded in 2013 by Mathilde Collin and Laurent Perrin. The company is headquartered in San Francisco, California, with offices in Chicago, Paris and Dublin. 

 

Front is upending two of the largest and most deeply entrenched markets in SaaS: email and customer support software. This lets teams stay focused on delivering timely, accurate and deeply personalized communications.

 

Front surrounds every high-stakes conversation with team collaboration capabilities and customer data. Its customers use it to ensure responses are always fast, accurate and deeply personalized.

 

Front also supports other communication channels, such as text messages, WhatsApp messages, a chat module on your website and more. Nearly 8,000 businesses, including Shopify, Airbnb, Hulu, Lyft, and Mailchimp, use Front to build better customer relationships. 

 

Front is backed by Sequoia Capital, Salesforce Ventures, Battery Ventures, DFJ, Threshold Ventures, Uncork Capital, Qualtrics co-founder and CEO Ryan Smith, and others. The company raised $65M in Series D round on Jun 28, 2022. This brings Front's total funding to $203.8M to date. The latest round valued the company at a $1.7B post-money.

 

 

  • Year founded: 2013
  • Funding Info: $203.8M over 6 Rounds (Latest Funding Type: Series D)
  • Yearly Revenue: NA
  • Employee Size: 201-500
  • Business Valuation: Valued at $1.7B as of Jun 28, 2022
  • City/Town: San Francisco
  • State: California
  • Country: United States
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