CRMNEXT is a global provider of a CRM and customer experience transformation platform geared toward enterprise banks and worldwide financial service providers.
CRMNEXT enables banks and credit unions improve their productivity, customer experiences, and overall profitability.
CRMNEXT was founded in India in 2001 by Nishant Singh, Manoj Kumar and Bidhan Chowdhary. The company is headquartered in Novato, California, with multiple offices in India.
CRMNEXT's primary services include automating routine tasks, a centralized Customer Action Center, automated lead management, simplified workflows, and Two-Way 360, allowing users to view their customers’ holistic view.
CRMNEXT currently serves customers from 11 industry verticals including CRM for Banking, CRM for Securities, CRM for Wealth management, CRM for Insurance, CRM for Financial services, CRM for Pharma, and others.
CRMNEXT the largest banking Customer Relationship Management implementation in the world with 325,000+ users, across 5,000+ locations and 19 countries. More than one million users reportedly use the company’s platform to manage upwards of one billion customers worldwide.
CRMNEXT is backed by Norwest Venture Partners, Avataar Ventures and Ascent Capital. The company raised $16M in Series B round on Jul 08, 2021. This brings CRMNEXT's total funding to $23M to date.