Boxever is a market leading personalisation platform that uses data and AI to make every customer interaction smarter and revolutionise how brands engage tomorrow’s customer.
Boxever solution enables customers like airlines and online travel agencies to capture, analyze, and act on large volumes of data about customer behavior in real time to create stronger, more profitable customer relationships.
Boxever was founded in 2011 by Dave O'Flanagan, Alan Giles, & Dermot O’Connor. The company is headquartered in Dublin, Leinster, Ireland, the company also has offices in London and Madrid.
Boxever brings together data from all the channels, tools and databases across their business to build rich and accurate profiles of their customers. The company uses AI to interpret that data and automate decisions about how to personalise every single customer interaction.
Boxever's custom analytics engine delivers insights into how each traveler searches, shops, and books travel by synthesizing customer data from multiple, often siloed repositories (such as booking systems, web analytics, mobile activity, loyalty systems and even third-party sources such as social profiles).
Boxever's personalization platform allows travel companies to segment and target each customer individually in real time, and deliver tailored, personalized marketing messages and offers across any communication channel. The company works with the likes of Ryanair, AIB and Aer Lingus to deliver game-changing customer experience.
Boxever is backed by Frontline Ventures, Polaris Partners, Silicon Valley Bank, Tribal.vc, along with other venture and angel investors. The company raised its last funding on Jan 19, 2016, it was a "Series B" round when they received $12M in funding. Boxever has raised a total of $19M in funding to date.
Boxever was recognised by Gartner as a leading player in personalisation and ranked by Forbes alongside Google, Apple and Amazon as one of the most powerful examples of AI in use today.